Politique de confidentialité

Date of Last Revision: March 16, 2026

EverChill manages this online storefront and website, encompassing all associated data, content, functionalities, tools, goods, and services, designed to deliver a tailored shopping experience to you, our customer (collectively referred to as the "Services"). EverChill utilizes the Shopify platform, which empowers us to supply these Services. This Privacy Policy outlines our practices regarding the collection, utilization, and sharing of your personal data whenever you access, utilize, complete a purchase, conduct a transaction through our Services, or interact with us in any way. In the event of a discrepancy between our Terms of Service and this Privacy Policy, this document shall take precedence regarding the handling, gathering, and sharing of your personal data.

We urge you to review this Privacy Policy thoroughly. By accessing or utilizing any part of the Services, you confirm that you have reviewed this document and comprehend how your information will be gathered, utilized, and shared as detailed herein.

The Personal Data We Gather and Process

Whenever we mention "personal information," we mean data that identifies or can be reasonably connected to you or another individual. This does not encompass anonymized or de-identified data that can no longer be linked to you. Depending on your interactions with our Services, your location, and subject to applicable laws, we may gather or process the following types of personal information, as well as inferences derived from it:

  • Contact Information: Such as your name, residential address, billing and shipping addresses, telephone number, and email address.

  • Financial Details: Including credit/debit card numbers, financial account details, payment information, transaction records, payment methods, and confirmations.

  • Account Data: Comprising your username, password, security questions, customized settings, and preferences.

  • Transactional Records: Covering the items you browse, add to your shopping cart or wishlist, purchase, return, exchange, or cancel, along with your historical transactions.

  • Interactions with Us: Encompassing the details you provide when reaching out to us, such as during customer service inquiries.

  • Device and Network Data: Such as specifics regarding your device, web browser, network connection, IP address, and other distinct identifiers.

  • Usage Metrics: Details about how and when you engage with or browse our Services.

Origins of Personal Information

We acquire personal data from the following sources:

  • Directly Provided by You: When you register an account, access our Services, contact us, or supply us with your details in any other manner.

  • Collected Automatically via Services: Gathered from your device when interacting with our offerings or browsing our site, typically through cookies and comparable tracking technologies.

  • Supplied by Service Providers: When we contract third parties to facilitate specific technologies and they gather or process data on our behalf.

  • From Partners and External Parties: Through our affiliates or other third-party marketing entities.

Our Utilization of Your Personal Data

Based on your engagement with us and the specific Services utilized, we may apply your personal data for the following objectives:

  • Delivering, Customizing, and Enhancing Services: We utilize your data to supply the Services, fulfill our contractual obligations, process payments and orders, recall your interests and preferences, send account-related alerts, handle returns and exchanges, manage your account profile, coordinate shipping, facilitate reviews, and offer a personalized shopping journey (e.g., suggesting relevant products). This also involves using data to optimize and upgrade the Services.

  • Advertising and Marketing Initiatives: Your information helps us conduct promotional activities, such as dispatching marketing emails, SMS, or physical mail, and displaying targeted online ads across our Services or external sites based on your browsing history, cart additions, and past purchases.

  • Fraud Prevention and Security: We leverage your data to verify your identity, ensure a safe checkout process, identify and mitigate potential fraud, illegal acts, or malicious behavior, safeguard public welfare, and protect our infrastructure. If you register an account, you remain accountable for securing your login credentials; we strongly advise against sharing your password or username.

  • Customer Communication: We use your details to offer support, respond promptly to inquiries, provide seamless service, and nurture our commercial relationship.

  • Compliance with Legal Obligations: We process your data to adhere to relevant laws, respond to lawful requests (including from law enforcement), participate in legal proceedings or civil discovery, and enforce or investigate breaches of our policies.

Sharing Your Personal Information

Under specific conditions, we may share your data with external parties for valid reasons in accordance with this Privacy Policy, including:

  • With Shopify and Third-Party Vendors: Partners who execute tasks on our behalf, such as IT administration, payment processing, data analysis, customer care, cloud hosting, and order fulfillment.

  • With Marketing and Business Affiliates: To deliver promotional services and targeted ads. For instance, we leverage Shopify to facilitate customized advertising alongside third-party platforms based on your cross-site browsing behavior. These partners handle your data per their respective privacy policies. Depending on your jurisdiction, you may have the right to opt out of having your data shared for targeted advertising purposes. You can exercise this opt-out right here.

  • Upon Your Instruction: When you explicitly ask or consent to us sharing specific details with third parties, such as for shipping purposes or through social media integrations.

  • Within Our Corporate Network: Sharing data with our affiliates and subsidiaries.

  • During Corporate Restructuring or Legal Requirements: In events like mergers or bankruptcies, to satisfy legal duties (e.g., responding to subpoenas or warrants), to uphold our terms of service, and to safeguard our Services, our rights, and the safety of our users.

Our Affiliation with Shopify

Our Services are powered by Shopify, which gathers and processes your personal data related to your platform usage to supply and optimize these Services. The data you provide is securely transmitted to Shopify and potentially to third parties in jurisdictions outside your home country. Furthermore, to safeguard and expand our enterprise, we utilize specific enhanced Shopify tools that integrate data from your interactions with EverChill, other retailers, and Shopify itself. In these instances, Shopify acts as the data controller and is responsible for managing your requests regarding your data rights for these specific uses. To understand more about Shopify’s data practices and your rights, please review the Shopify Consumer Privacy Policy. Depending on your location, you may exercise certain data rights via the Shopify Privacy Portal Link here.

External Links and Third-Party Sites

Our platform may feature links to external websites managed by third parties. If you navigate to these unaffiliated sites, we advise reviewing their respective privacy and security guidelines. We cannot guarantee, nor are we liable for, the security, accuracy, or privacy practices of these external platforms. Furthermore, any information you disclose in public or semi-public spaces, including third-party social networks, may be visible to other users without restriction. Providing these links does not constitute an endorsement of the external content or its operators, unless explicitly stated otherwise.

Information Regarding Minors

Our Services are not designed for use by minors, and we do not intentionally gather data from children under the legal age of majority in your region. If you are a parent or guardian aware that your child has supplied us with personal data, please reach out via the contact information below to request its deletion. As of this document's Effective Date, we have no actual knowledge of "selling" or "sharing" (as defined by applicable laws) the personal information of consumers under 16 years of age.

Data Security and Storage Duration

Please note that no security system is entirely flawless, and we cannot promise "absolute security." Additionally, data transmitted to us over the internet may not be fully secure. We strongly advise against sending highly sensitive information through unsecured communication methods. The duration we keep your personal data hinges on various factors, including the necessity to maintain your active account, deliver requested Services, meet legal compliance standards, resolve conflicts, or uphold our contractual agreements.

Your Privacy Rights and Options

Subject to your geographical location, you may possess some or all of the following rights regarding your personal data. These rights are not absolute and may be subject to certain legal exceptions or limitations:

  • Right to Know/Access: The ability to request a record of the personal data we have collected about you.

  • Right to Deletion: The option to ask us to erase the personal information we hold on file.

  • Right to Correction: The ability to request amendments to any inaccurate personal data we maintain.

  • Right to Data Portability: The right to obtain a copy of your data and request its transfer to another entity, subject to specific conditions.

  • Right to Opt-Out of Data Sales/Sharing for Targeted Ads: Depending on your jurisdiction, you may opt out of the "sale" or "sharing" of your data for targeted advertising purposes. You can enforce this right here. Note that if you access our site with the Global Privacy Control (GPC) signal activated, we will automatically honor this as an opt-out request for that specific browser and device. If this device is linked to a recognized Shopify account, the opt-out will apply to the account as well. For more details, visit https://globalprivacycontrol.org/. Aside from the GPC, we currently do not respond to other "Do Not Track" browser signals.

  • Managing Communications: We may send promotional correspondence. You can unsubscribe at any time via the link provided in those emails. Even if you opt out of marketing, we will continue to send essential transactional messages regarding your account or orders.

You can exercise these rights through the designated sections of our Services or by contacting us using the details below. For more information on Shopify’s data processing and related rights, visit https://privacy.shopify.com/en.

We firmly stand against discrimination for exercising your privacy rights. Before processing any request, we may need to verify your identity as mandated by law. You also have the right to appoint an authorized agent to submit requests on your behalf. We will require appropriate proof of authorization and may still request direct identity verification from you. We strive to address all requests promptly in accordance with legal timelines.

Filing a Complaint

Should you have any grievances regarding our data processing methods, please contact us. Depending on your location, you may have the right to appeal our resolutions by contacting us directly, or you may file a formal complaint with your regional data protection regulatory body.

Cross-Border Data Transfers

Be advised that we may transfer, process, and house your personal information outside of your country of residence. If your data is transferred outside the European Economic Area (EEA) or the United Kingdom, we will utilize approved transfer frameworks, such as the European Commission's Standard Contractual Clauses or corresponding UK mechanisms, unless the destination country has been officially recognized as offering an adequate level of data protection.

Modifications to This Policy

We reserve the right to amend this Privacy Policy periodically to reflect operational, regulatory, or legal adjustments. Any updated versions will be published on this site, accompanied by a revised "Last updated" date, and we will issue necessary notifications as dictated by law.

Contact Us

For any inquiries concerning our privacy protocols, this policy document, or to exercise your statutory rights, please reach out to us via email at krieserkroenke765@gmail.com, or by mail at 4200 Sweetbriar Drive, Irwin, PA, 15642, US.