Política de envío

We appreciate your business and trust! To guarantee a seamless shopping journey, please take a moment to review our policies regarding order fulfillment, delivery, and associated costs.

Dispatch Location & Handling Time

  • To maintain top-tier quality, every order is dispatched directly from our United States-based facility.

  • Order processing typically takes between 1 to 2 business days (excluding weekends and public holidays).

Domestic Delivery (United States)

  • For rapid domestic delivery, we team up with leading carriers such as USPS, FedEx, and UPS.

  • Transit Time: Expect your package to arrive within 3 to 5 business days.

  • Tracking Information: A tracking link will be sent to your email address as soon as your item leaves our warehouse.

Global Shipping (International Orders)

  • For our international customers, we utilize trusted global networks including DHL, FedEx, and UPS.

  • Transit Time: Standard international delivery generally takes 7 to 15 business days.

  • Customs & Transit: Actual delivery timeframes rely heavily on your local customs clearance procedures. While occasional delays might happen, you will always have tracking access to monitor your parcel.

Import Duties & Taxes

  • All our pricing is Delivered Duty Paid (DDP), meaning all applicable taxes and import duties are already covered.

  • You will not face any surprise charges or extra fees when your package is delivered.

Tracking Your Shipment

  • Status Updates: Tracking specifics will be delivered straight to your inbox.

  • How to Track: You can monitor your shipment's progress using the link provided in our email or directly via the courier's official website.

Important Notices

  • Please double-check your shipping address at checkout to prevent any misrouting or delivery failures.

  • Should your item arrive damaged, or if your delivery is delayed by more than 10 days, please reach out to us right away.

Get In Touch

If you need any assistance or have further inquiries, our customer support team is always here to help:

  • Email: krieserkroenke765@gmail.com

  • Response Time: We aim to reply to all inquiries within 24 hours.